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ContactSerhs Natal Grand Hotel & Resort
Av. Senador Dinarte Mariz 6045, Natal, 59090-002, Brazil
Serhs Natal Grand Hotel & Resort - Natal
Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools 3 bars and 5 restaurants this complex offers a variety of food and drinks as well as entertainment options.Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views air conditioning a flat-screen TV with cable channels a minibar a work desk a telephone and a safety deposit box. The private bathroom includes a shower free toiletries and a hairdryer.
Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground a games room on-site shops and a tennis court. For relaxation various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Sehrs Natal and a rich buffet breakfast is served daily at the hotel which includes fresh fruits cold cuts cakesbreaks local delicacies hot and cold beverages cereals and pastries. Other facilities at the hotel include 16 meeting rooms a 24-hour front desk and free private parking.
The hotel is located 4 km from Arena das Dunas and 9 km from Artist's Beach. São Gonçalo do Amarante International Airport is 44 km away.
Rooms Types
Junior Suite with Side Sea View
Luxury Double or Twin Room with Frontal Sea View
Senior Suite with Frontal Sea View
Luxury Family Room with Frontal Sea View (2 Adults + 2 Children)
Facilities
Most popular facilities
Business Center
Restaurant
Free Parking
WiFi In All Areas
Family Rooms
Indoor Pool
Fitness Center- Internet
Activities
- Water Park
- Tennis Court
Business Facilities
- Business Center
- Fax/Photocopying
- Meeting/Banquet Facilities
Cleaning Services
- Laundry
- Daily Housekeeping
- Ironing Service
- Dry Cleaning
Cleanliness & disinfection
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
- Guest Accommodation Disinfected Between Stays
Common Areas
- Garden
- Sun Deck
- Game Room
- Terrace
Entertainment & Family Services
- Kids' Club
- Playground
- Entertainment Staff
- Evening Entertainment
Food & Drink
- Restaurant
- Bar
- Room Service
- Snack Bar
Food & drink safety
- Physical Distancing In Dining Areas
- Breakfast To-go Containers
- Food Can Be Delivered To Guest Accommodation
- All Plates, Cutlery, Glasses, And Other Tableware Sanitized
- Delivered Food Covered Securely
Front Desk Services
- Baggage Storage
- Express Check-in/out
- 24-hour Front Desk
- Newspapers
General
- Free Parking
- Private Parking
- WiFi In All Areas
- Parking
- Parking On Site
Miscellaneous
- Air Conditioning
- Facilities For Disabled Guests
- Designated Smoking Area
- Non-smoking Rooms
- Family Rooms
- Bridal Suite
- Elevator
Physical distancing
- Physical Distancing Rules Followed
- Contactless Check-in/out
- Mobile App For Room Service
- Cashless Payment Available
Pool and Spa
- Spa
- Massage
- Hot Tub/Jacuzzi
- Sauna
- Indoor Pool
- Fitness Center
- Outdoor Pool
- Indoor Pool (year-round)
- Beachfront
- Swimming Pool
Safety & security
- Security Alarm
- Fire Extinguishers
- Safe
- 24-hour Security
- Smoke Alarms
Safety features
- Staff Follow All Safety Protocols As Directed By Local Authorities
- First Aid Kits Available
- Access To Healthcare Professionals
- Shared Stationery (e.g. Printed Menus, Magazines, Pens, Paper) Removed
- Thermometers For Guests Provided By Property
- Hand Sanitizer In Guest Accommodation And Common Areas
- Face Masks For Guests Available
Services
- Internet
- WiFi
- Free WiFi
Shops
- Shops (on Site)
- Hair/Beauty Salon
- Gift Shop
Transportation
- Car Rental
Property Surroundings
Policies
GroupsWhen booking more than 4 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.
Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
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